CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Reviews

5 stars is not enough for Kim and Mike! I had them put an aftermarket clutch in my Wrangler. After driving it for a week or so, I noticed that it would get stuck in first and reverse when it gets heated up (driving an hour or so). I took it back to Gears and they worked together with Centerforce to remedy the situation. Not only did they return it to me completely fixed, but they gave me a loaner to drive while they worked on it. It's clear by the way they run their business that customer service is extremely important to Kim and Mike. I will continue to take my Jeep to Gears for all of my service needs!

, 08/16/2023

Fixed oil leaks and serpentine belts. Excellent service at very reasonable pricing.

, 11/09/2023

Gears Garage takes care of both our vehicles. Excellent mechanics, honest and professional. Mike, Kim and Kyle are the best. Their honesty has saved us hundreds of dollars over the years.

, 08/23/2023

Partners

ASE (Automotive Service Excellence)
IDENTIFIX
ASE Master Technician
Car Care Aware
TAP TO CALL NOW 302-653-3684 X